Retay Customer Service

osok1 · **Posted:** Mon Nov 02, 2020 9:10 pm

I called Retay Customer Service today to ask a question about my Masai Mara shotgun. I did not have a problem at all with the gun, I just had a question. My question was answered without hesitation and the CS rep (Jesse?) was knowledgeable, personable and not in a hurry. It was like talking to my favorite local FFL dealer.

Customer Service means a lot to me as a shooter, and Retay USA far exceeded my expectations.

Tidefanatic · **Joined:** Sun Dec 17, 2017 9:04 am **Posts:** 3004

osok1 wrote:

I called Retay Customer Service today to ask a question about my Masai Mara shotgun. I did not have a problem at all with the gun, I just had a question. My question was answered without hesitation and the CS rep (Jesse?) was knowledgeable, personable and not in a hurry. It was like talking to my favorite local FFL dealer.

Customer Service means a lot to me as a shooter, and Retay USA far exceeded my expectations.

No substitute for excellent customer service after the sale. A key to success for any company.

osok1 · **Posted:** Mon Nov 02, 2020 9:54 pm

Tidefanatic wrote:

osok1 wrote:

I called Retay Customer Service today to ask a question about my Masai Mara shotgun. I did not have a problem at all with the gun, I just had a question. My question was answered without hesitation and the CS rep (Jesse?) was knowledgeable, personable and not in a hurry. It was like talking to my favorite local FFL dealer.

Customer Service means a lot to me as a shooter, and Retay USA far exceeded my expectations.

No substitute for excellent customer service after the sale. A key to success for any company.

Agreed!

Retay Customer Service

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