New CG owner here. A big reason I went this route was the lifetime warranty, pit stop program, and superb customer service I have read so much about. I do have to say, so far I am NOT impressed. Gun arrived direct from CG with broken case. I filled out the contact form on the website and nobody ever responded. Called CG and they told me to send the case to some company in CT to get repaired. Not really the answer I was looking for since it was going to cost me more $$$. Then I registered the gun online, and again, no confirmation or response after 2 weeks. Called CG again to make sure it went through and they said the person who does the registration is real busy but someone would call me. That was a week ago and still no call. Like I said, not really impressed so far. Anyone else experience this?