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 Post subject: Retay Customer Service
PostPosted: Mon Nov 02, 2020 9:10 pm 
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I called Retay Customer Service today to ask a question about my Masai Mara shotgun. I did not have a problem at all with the gun, I just had a question. My question was answered without hesitation and the CS rep (Jesse?) was knowledgeable, personable and not in a hurry. It was like talking to my favorite local FFL dealer.

Customer Service means a lot to me as a shooter, and Retay USA far exceeded my expectations.



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 Post subject: Re: Retay Customer Service
PostPosted: Mon Nov 02, 2020 9:17 pm 
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Joined: Sun Dec 17, 2017 9:04 am
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osok1 wrote:
I called Retay Customer Service today to ask a question about my Masai Mara shotgun. I did not have a problem at all with the gun, I just had a question. My question was answered without hesitation and the CS rep (Jesse?) was knowledgeable, personable and not in a hurry. It was like talking to my favorite local FFL dealer.

Customer Service means a lot to me as a shooter, and Retay USA far exceeded my expectations.


No substitute for excellent customer service after the sale. A key to success for any company.

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 Post subject: Re: Retay Customer Service
PostPosted: Mon Nov 02, 2020 9:54 pm 
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Tidefanatic wrote:
osok1 wrote:
I called Retay Customer Service today to ask a question about my Masai Mara shotgun. I did not have a problem at all with the gun, I just had a question. My question was answered without hesitation and the CS rep (Jesse?) was knowledgeable, personable and not in a hurry. It was like talking to my favorite local FFL dealer.

Customer Service means a lot to me as a shooter, and Retay USA far exceeded my expectations.


No substitute for excellent customer service after the sale. A key to success for any company.


Agreed! {hs#

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