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 Post subject: Empty box?
PostPosted: Tue Mar 16, 2021 7:15 pm 
Field Grade

Joined: Mon Apr 15, 2019 10:45 pm
Posts: 97
I recently sent SX3 in to get a new stock because of the Duratouch problem. Today UPS delivers back to me the cardboard box with the plastic case I sent the gun in, but no gun?

I will next write an email to the returns person mentioned on the paper that came with the box. I was just wondering if anyone here knows if this is standard procedure. If so, I guess they will package the gun the way they normally do and send it back when the gun is finished.

Just seems weird to not just use what I sent. It is a hard plastic Negrini type shotgun case inside a sturdy cardboard box I had the shipping store make for me.

Thanks for any ideas,

Doc




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 Post subject: Re: Empty box?
PostPosted: Wed Mar 17, 2021 11:10 am 
*Proud to be a*
*Proud to be a*

Joined: Sat Feb 19, 2005 7:25 pm
Posts: 9586
Location: Louisiana
Just a guess, but perhaps they returned your Negrini case because didn't want to have to worry about keeping track of it until the work on your gun is completed. My SX2 went in for Dura-Touch repairs and was returned in the same box that I used for shipping it to them, which was the original factory box. Let us know what they tell you.


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 Post subject: Re: Empty box?
PostPosted: Wed Mar 17, 2021 3:48 pm 
Field Grade

Joined: Fri May 14, 2010 11:43 am
Posts: 58
Yes - it is their policy

I did the same thing, and if I recall... I was following the progress on line - and it was noted that they were returning my case.

It's nothing to worry about at all.


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