Cleaning my M2 today after hunting in the cattails and noticed the barrel extension was loose. Upon further looking I noticed a section of the threads was missing, that probably happened when the extension loosened up while shooting. Don't know when it happened, last time I had the barrel off was a month ago and I usually don't grab on the extension like I happened to tonight. It could've been loose for awhile but I know the piece hasn't been missing for long.
Guess I get to call Benelli in the morning and see if their CS is as bad as some say it is. I can't remember if I registered the gun when I bought it so I hope they don't balk if I didn't.
Got the gun shipped out today. Benelli sent me a prepaid label. They wanted the whole gun which I thought was odd since shotgun barrels are interchangeable and you shouldn't need the receiver to correctly clock the extension.
They never said if they were going to repair or replace the barrel.
Got the gun back today. It appears they replaced the extension(it's too clean to be the original)and cleaned up the area where the threads were chipped. I was kind of hoping they would take it upon themselves to replace the gel pad when they saw how beat up it was after only a year but at least the gun is fixed and it didn't cost me anything.
Not upset. I didn't expect them to replace anything just kind of hoped in the back of my mind maybe they'd replace the beat up gel pad. I'm happy the gun is back, fixed, and didn't cost me anything.
I am upset at the quality of the gel pad and comb. Benelli changed the makeup of these parts and they are not as durable as the older ones. The gun I traded in to get this one was 9yrs old and the pad looked better than this one did after a year. The newer pads and combs are softer and they just don't hold up. Heck, I took my brand new backup M2 out twice while this one was in the shop and the pad already is cut up and the pad on the comb is scuffed up from the few times I mounted the gun.
They'll probably be in the same place I'll be in 50yrs, in the ground.
The comb should hold up, the damage to that is just the slick outer finish is roughed up like you sanded it with fine sandpaper. I doubt the pad will last that long unless you never hunt with it.
Maybe I'm the only one wearing these out. My wife always said I missed my calling as a durability tester LOL.
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