I purchased a brand new Browning 725 Sporting in September. At my second sporting clays shoot, the trigger fell off. It wasn't a huge deal, just embarrassing. I assume it wasn't tightened at the factory, as it is interchangeable.
The more serious problem (and even more embarrassing) happened at a sporting clays shoot last Saturday. About half way through the first course, the stock literally fell off of the receiver while I was shooting. There was no prior indication that the stock was loose. Again, I assume the the stock wasn't properly tightened at the factory. Luckily, the shoot was at a well known Firearms/ammo retailer and they more than willingly volunteered to fix the problem immediately at no charge so that I could continue shooting.
I wanted to send an email to Browning expressing my concern and disappointment, however I have been unable to find an email address on their website. I own several Browning shotguns and rifles and have had relatively good luck with their products, with the exceptions being a Browning Silver that constantly hangs up, even after sending it back to Browning for service, and now with the 725.
If anyone has a working email address for Browning Customer Service, please send it my way.
The more serious problem (and even more embarrassing) happened at a sporting clays shoot last Saturday. About half way through the first course, the stock literally fell off of the receiver while I was shooting. There was no prior indication that the stock was loose. Again, I assume the the stock wasn't properly tightened at the factory. Luckily, the shoot was at a well known Firearms/ammo retailer and they more than willingly volunteered to fix the problem immediately at no charge so that I could continue shooting.
I wanted to send an email to Browning expressing my concern and disappointment, however I have been unable to find an email address on their website. I own several Browning shotguns and rifles and have had relatively good luck with their products, with the exceptions being a Browning Silver that constantly hangs up, even after sending it back to Browning for service, and now with the 725.
If anyone has a working email address for Browning Customer Service, please send it my way.