While I was initially disappointed that I had a problem with the inertial triggers not resetting for the second shot on my new Beretta 686 Onyx Waterfowl 12 ga. O/U, I was very impressed with Beretta's service. I sent the gun back to them on a Tuesday. It came back the following Tuesday fixed! During 100 rounds on a clays course the following weekend, it functioned flawlessly. That level of service is hard to beat!