I've owned two S-2000s. The first one doubled the first time out, then I spent some 15 months mailing it back and forth to Fierce Arms in Utah. It never did work properly (four trips back) and to their credit they finally replaced the action, so I am now on my second S-2000. This one has worked flawlessly. I understand Cole's is now a sales/service center, and if this is accurate I would just order one from them and go directly to them for service. By the way, TGS did a one hour video of a visit to the Rizzini factory and it is worth watching if you are getting on the Rizzini train. Bottom line, great looking and great handling gun. Good luck!