Evening gents, I have owned and used RUger products since as far back as I can remember. My hidden gun in the jungles of Vietnam, Republic of....was a 357 Ruger revolver that saved me on a number of occassions. Now let us get to today and the negatives on Ruger.
I own an all weather 28" Clays that I paid a nice buck for. If I had followed the forums here I would not have bought it and that would have been a mistake. It is a beauty and with Briley's added it shoots as good as the nut that holds the stock can do. No issues yet. BUT but but....
I ordered and took possession of another Red label over under in 28 gauge. Got the baby home, opened the box and realized that something was wrong, dead wrong. The left side cocking rod was in the box and not in the receiver where it belonged. Called Ruger and the girl told me to push it in and it would be fine. I thought for a second "maybe this is a new floating system....?" Well, that was not going to do it. The gun would fire only one barrel. Mind you, this is all with not a shot fired from this brand new gun!!!!
Called again, this time I was in no mood to be fooled with. She informed me that I had to pay to send it back...At this point she found out where I stood as far as that goes. She agreed to send me a shipping label and the gun is now in their possession as of 10:45 this morning. Tomorrow I will be on the phone asking about it sincve I will not stand for a 6 week backup on a brand new gun.
Now we get to the point of contention herein on the forums...DO I love Ruger ? YES! Am I satisfied with this gun...Hell no! WHere is the problem? The problem is with the condition of the workforce at Ruger. WHen a company cannot reign in the employees and get a fair day's work etc. the product suffers and then the company suffers. How is it I bought an EAA O/U 28 gauge for 345.00 at CDNN and it shoots like no tomorrow? The reason I bought the Ruger was that my daughter shoots only 28 gauge but the EAA is too hard to open and she is unable to do it. The Ruger we tried opened like a dream and thus I went for the money. I will see how this develops with Ruger. I will not be a happy camper if they drop the ball on this one.
I own an all weather 28" Clays that I paid a nice buck for. If I had followed the forums here I would not have bought it and that would have been a mistake. It is a beauty and with Briley's added it shoots as good as the nut that holds the stock can do. No issues yet. BUT but but....
I ordered and took possession of another Red label over under in 28 gauge. Got the baby home, opened the box and realized that something was wrong, dead wrong. The left side cocking rod was in the box and not in the receiver where it belonged. Called Ruger and the girl told me to push it in and it would be fine. I thought for a second "maybe this is a new floating system....?" Well, that was not going to do it. The gun would fire only one barrel. Mind you, this is all with not a shot fired from this brand new gun!!!!
Called again, this time I was in no mood to be fooled with. She informed me that I had to pay to send it back...At this point she found out where I stood as far as that goes. She agreed to send me a shipping label and the gun is now in their possession as of 10:45 this morning. Tomorrow I will be on the phone asking about it sincve I will not stand for a 6 week backup on a brand new gun.
Now we get to the point of contention herein on the forums...DO I love Ruger ? YES! Am I satisfied with this gun...Hell no! WHere is the problem? The problem is with the condition of the workforce at Ruger. WHen a company cannot reign in the employees and get a fair day's work etc. the product suffers and then the company suffers. How is it I bought an EAA O/U 28 gauge for 345.00 at CDNN and it shoots like no tomorrow? The reason I bought the Ruger was that my daughter shoots only 28 gauge but the EAA is too hard to open and she is unable to do it. The Ruger we tried opened like a dream and thus I went for the money. I will see how this develops with Ruger. I will not be a happy camper if they drop the ball on this one.