I have a Red Label 20ga with 26 inch barrels I've shot for the past 3 years. I hunt dove, pheasants, quail and geese, I've shot everything from trap loads to 3 inch steel out of it and i've never had a misfire or a problem with it. It's a solid shotgun.
I've also never had a problem with Ruger's customer service.
I've also never had a problem with Ruger's customer service.